学生财务服务常见问题解答

• 你的第一步是 申请经济资助. 你也可以探索 外面的奖学金 选项.

• Be sure to accept your financial aid award online through the myHilltop task, 查看/接受经济援助奖.
• 检查 myHilltop 门户的任务, Resolve 未完成的财政援助要求 to ensure you have completed all financial aid requirements. 

• If you do not have enough aid to cover all costs associated with attending St. 爱德华大学，我们建议直接与学生交谈 学生财务服务顾问. 我们是来帮忙的! 检讨我们的融资方案. 

• 请与您的 学生财务服务顾问 直接通过电子邮件并要求我们重新提供贷款. A revised award notification email will be sent once the loan has been reoffered.

• We recommend completing the 家长 Plus loan application online after June 1. 你可以通过 联邦学生资助.  

• We recognize that the FAFSA may not always accurately reflect your financial situation. 对具体情况的考虑是有限的, but we may be able to give additional consideration for situations listed on our 援助页面的类型.

• 你不仅必须申请经济援助, but you also must meet specific requirements that may vary based on the source and type of aid received. 的 政策要求 包括资格要求，如条款和条件, 学生的权利和责任, 注册状态, 令人满意的学业进展, 上诉, 最大捐赠金额, 退出的后果, 退款, 出国留学, 还有夏季援助. 所有这些都会影响申请援助的资格.

• Students are assigned an advisor by the first letter of their last name. 所有顾问的名单在我们的 见您的金融服务顾问页面, located on your financial aid award letter, and in the myHilltop portal.  学生财务服务 counselors are happy to answer your questions. 

• 回顾我们的 退伍军人事务部 网站.  请与军方联系 & 退伍军人事务协调员， 达斯汀·诺尔.  Dustin would be glad to answer questions regarding GI Bill® education benefits and how they work at St. 365比分网电竞. 

• 的 Billing Center is where you will go for anything related to student accounts, 计费, 和付款. 在这, 您可以查看帐户活动, 制定付款计划, 支付余额, 指定退款帐户, 还有其他一些任务. 计费中心位于 myHilltop.

• Students have access to the Billing Center by signing into myHilltop and using the “View/Pay My Bill“任务. Students can also enable access by setting up others as Authorized 用户s. 授权用户将使用“计费中心:家长”登录 & “访客登录”任务. 授权用户将使用他们的电子邮件地址登录.

的 university’s comprehensive fee is a consolidation of individual course and campus-required fee. 这一单一费用取代了以前的技术支持费用, 印刷, 实验室, 设施, 辅导, 学生活动及其他课程费用. It does not replace individual on-demand and non-required service fees (i.e., private music lessons, transcript services, health insurance, and parking). 所有St的学生. 爱德华大学支付综合费用.

所有学生必须购买膳食计划. 了解更多 山顶卡. 

如果你有 未完成的财政援助要求  你所有的经济援助可能不会显示在你的账单上. 请在“我的山顶”下面登记。Resolve 未完成的财政援助要求" to complete anything that is missing. 一次提交, please allow a few days for our office to review the documents and to make any necessary updates to your FAFSA or student account. 

本科生必须全日制注册. Exceptions: graduating seniors in a final semester of a program and students with approved modified status through the 残疾学生服务办公室. 研究生必须至少注册一半时间. Enrollment and Degree Verification, including Academic load details provided by the 注册办公室.

请在“我的山顶”下面登记。提交保险证明选择“豁免”并输入您目前的保险资料. 提交保险证明的截止日期是9月7日. 如果你已经放弃你的保险, 但它仍然出现在账单上, please note that it takes the 健康 Center 5-7 business days to remove the charge. 您可以拨打512-448-8686与健康中心联系 insure@ibelstaffjackets.com 查看您的状态. **Students in one of the online graduate programs should not have been charged this fee and do not need to submit proof of Insurance.

您的账单需要在 以下日期 每一项:

• 秋季学期:8月1日
• 春季学期:十二月一日
• 夏季学期:五月一日

通过解决, 我们的意思是全额支付, 你已经签了一个按月付款的计划, or that financial aid will cover the balance and all paperwork is turned in.

• 付款计划可在计费中心获得. 余额最多可以分成四个月支付, 可以在每月1号或15号支付. 付费计划需要支付50美元的安装费.

我们接受以下付款方式:

• 账单中心的电子支票或ACH
• 结算中心的信用卡和借记卡(2).85%的手续费 & 借记卡)
• Bank wires in the Billing Center ($20 processing fee for bank wires)
• 纸质支票在我们办公室或邮寄
• 汇票和本票，在我们办公室或邮寄
• 现金在我们办公室

的 E-Refund Authorization is for students to set up a bank account or add their own personal bank account information in the Billing Center, 这样它就可以用于退款的经济援助. 父母 choosing to receive a refund for a parent loan can also set up a refund account once they are set as an Authorized 用户. 的 E-Refund Authorization can be done on the myHilltop portal by searching the “设置/更新我的电子退款授权“任务.

• Students can set up a bank account in the Billing Center to be used for 退款 on financial aid. 父母 choosing to receive a refund for a parent loan can also set up a refund account once they are set as an Authorized 用户. 退款只以电子方式发放.

• St. 爱德华的 charges a flat rate for undergraduate students taking between 12 and 18 hours, so adding and dropping classes within that range has no impact on tuition charges.  上课时间少于12小时的学生将按小时收费. Taking over 18 hours will charge the flat rate, plus the hourly rate for every hour over 18. When dropping below 12 hours, students are subject to the university’s 退款进度. Dropping courses after the end of the 100% refund period will mean that tuition will still be due. 辍学也会影响经济援助, so we recommend talking to a financial advisor for any student dropping below 12 hours.

• 学费保险 allows for a refund of tuition beyond the 退款进度 when the student has to withdraw due to medical reasons. 这包括身体和心理健康. 学费保险 is customizable to the your actual out of pocket costs, 所以你可以控制覆盖范围.

因COVID而向学生提供的紧急援助不征税, 查看这个链接到官方资源 紧急援助.

A transcript hold is automatically added any time there is a balance on your student account. 即使余额尚未到期，也会添加此保留, as with payment plans and before the payment deadline each semester.

如果您的帐户是最新的, 你需要一份成绩单, 您可以联系我们的办公室解除滞留. Note that the hold will be automatically re-added by the system overnight.